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Virtual Teams and Discovery Conversations: Interview with Andrew Marti

Andrew Marti is a Presales Lead at SAP. Our Head of CX, Jim Kalbach, caught up with him to find out more about how his team uses MURAL for sales.

Jim Kalbach

in interview, sales

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Facilitating Remote Sessions in MURAL

 

 

Keeping remote teams on track is challenging. The risk of “losing” participants is higher than when working offline. It doesn't take much to derail the entire group.

Facilitators play a critical role in keeping remote collaboration together. They ensure everything runs smoothly and goals are met.

You don't have a be a professional facilitator to lead a distributed group. Step up and be the facilitator in your remote team.

MURAL makes facilitating a whole lot easier. Templates created ahead of time guide the team. During real time sessions, the collaboration features of MURAL engage participants. and you can easily keep the momentum going.

 

WEBINAR

In this webinar, Jim Kalbach takes use through the ins and outs of remote facilitation. You can view the presentation in its entirety at the top of this post.

Here are the slides from the presentation:

 


 

RESOURCES

ON FACILITATION

 

 

Jim Kalbach

Jim Kalbach

Jim Kalbach is a noted author, speaker, and instructor in customer experience, experience design, digital transformation, and strategy.

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