Joe Lalley, currently at PwC, helps people and teams solve problems through the process of design. He believes the key to successful design is having empathy for the people who will experience your product or service.
Over 20 years ago Steve Jobs uttered the words, “You’ve got to start with the customer experience and work backwards to the technology.” Some..
The idea of pre-work has existed long before we had a catchy name for it. Think of the list of books your school would give you to read over the..
What qualities define a successful, productive team?
A metaphor is a figure of speech that expresses one thing in terms of another. “Life is a roller coaster” or “time is money” are examples.