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MURAL Meetup - Reinventing In-Person Facilitation Using Digital Devices

Everything we know about collaborating at work is changing: where it's done, how it's done and who does it. Most conversations are not going to be face-to-face, and we need courageous facilitators to broker dialogs among a widening range of stakeholders right now. 

Emilia Åström

in design sprints, event recap,

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Digital Service Blueprinting at Intuit - Interview with Erik Flowers

We live in a service-based economy, yet most organizations fail to provide satisfying services. Good service design remains elusive for many..

Jim Kalbach

in erik flowers, interview,

Weekly Notes that Stick