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Virtual Teams and Discovery Conversations: Interview with Andrew Marti

Andrew Marti is a Presales Lead at SAP. Our Head of CX, Jim Kalbach, caught up with him to find out more about how his team uses MURAL for sales.

Jim Kalbach

in interview, sales

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Digital Service Blueprinting at Intuit - Interview with Erik Flowers

We live in a service-based economy, yet most organizations fail to provide satisfying services. Good service design remains elusive for many..

Jim Kalbach

in erik flowers, interview,

Weekly Notes that Stick