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Virtual Teams and Discovery Conversations: Interview with Andrew Marti

Andrew Marti is a Presales Lead at SAP. Our Head of CX, Jim Kalbach, caught up with him to find out more about how his team uses MURAL for sales.

Jim Kalbach

in interview, sales

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Workshop Recap: Running Remote Design Sprints

Since the launch of the Google Ventures book, Sprint, companies around the world have been relying on design sprints to create new products and..

Jim Kalbach

in design sprints, remote workshop,

7 Ways to Explore More Creative Collaboration

Why do we do what we do? Because we believe everyone in the world can be creative. Sometimes it just takes the right tools to bring it out.

Don't Burn $$$ on Workshops: 8 Ways to Scale Digital Design Thinking

(Originally published on O’Reilly)

Mariano Suarez-Battan

in digital design, digital collaboration,

The Digitally-Defined Workplace: Making Remote Design Work

All the signs are there: remote work is on the rise, and its upward trend will continue. By some estimates, up to half of all U.S. workers will..

Game-Changing MURAL Uses for Customer Success Professionals

With all that goes into product implementation, a key challenge for Customer Success Managers is maintaining customer happiness without stifling..

Mary Halling and Alicia Ness

in customer experience, customer success,

Weekly Notes that Stick