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Suddenly Remote?: Education Edition webinar recap

Glenn Fajardo, instructor at the Stanford d.school and seasoned online facilitator, joined forces with MURAL's Ward Bullard to demonstrate what a virtual classroom could look like.

Mary Halling

in education, webinars,

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Game-Changing MURAL Uses for Customer Success Professionals

With all that goes into product implementation, a key challenge for Customer Success Managers is maintaining customer happiness without stifling..

Mary Halling and Alicia Ness

in best practices, business strategy,

Turn Customer Needs into Business Opportunities - Webinar Recap

 

Rapid Techniques for Mapping Experiences - Webinar Recap

"Rapid Techniques for Mapping Experiences," webinar by Jim Kalbach

Experience Maps: Sheet Music for Design

In the design world, we love to make the analogy of how great designers are like jazz musicians. These Miles Davises, John Coltranes and other..

Mariano Suarez-Battan

in customer experience, experience maps,

Autodesk X Summit: From 3D Tools to a Family Playing Together

Maria Giudice, the new VP of Experience Design at Autodesk, is on a quest to transform a company. How? By shifting their focus from providing..

Mariano Suarez-Battan

in ceo updates, customer experience,

Weekly Notes that Stick