Glenn Fajardo, instructor at the Stanford d.school and seasoned online facilitator, joined forces with MURAL's Ward Bullard to demonstrate what a virtual classroom could look like.
With all that goes into product implementation, a key challenge for Customer Success Managers is maintaining customer happiness without stifling..
"Rapid Techniques for Mapping Experiences," webinar by Jim Kalbach
In the design world, we love to make the analogy of how great designers are like jazz musicians. These Miles Davises, John Coltranes and other..
Maria Giudice, the new VP of Experience Design at Autodesk, is on a quest to transform a company. How? By shifting their focus from providing..