The idea of pre-work has existed long before we had a catchy name for it. Think of the list of books your school would give you to read over the summer. While we all had different relationships with summer reading, the idea behind it was right: schools wanted you to be prepared for what lay..
We know the final weeks of any quarter are fast and furious for just about everyone, and believe that teams can greatly benefit from setting aside..
MURAL’s Customer Success team has recently launched an initiative to learn more about the unique ways our members have built day-to-day..
With all that goes into product implementation, a key challenge for Customer Success Managers is maintaining customer happiness without stifling..