Joe Lalley, currently at PwC, helps people and teams solve problems through the process of design. He believes the key to successful design is having empathy for the people who will experience your product or service.
Over 20 years ago Steve Jobs uttered the words, “You’ve got to start with the customer experience and work backwards to the technology.” Some..
Leading a design movement at a company can be an isolating experience. Introducing terms like "empathy" and coaxing teams to take more time for..
A summary of Austin’s 1st Annual Facilitator Summit, led by Douglas Ferguson and the team at Voltage Control.
After running hundreds of design sprints and training thousands of people across the world, AJ&Smart have a good handle on the most common..
You might associate the term ‘storytelling’ with fairy tales, children's stories, or the like. You might also picture a storyteller dramatically..
As we make more progress with design thinking and it gains continued adoption within the world's most innovative companies, the urgency of how we..
Reimagining consultant-client collaboration with MURAL
The first ever global virtual design sprint was generated from a simple thesis: If design sprints work well with everyone in the same room, could..
Design-led organizations thrive when they instill a culture that makes it safe and normal for their teams to collaborate visually.