It's been a great year for those of us who promote the use of Design Thinking. Change-makers in large organizations, you now have examples and frameworks to make & support business cases.
With all that goes into product implementation, a key challenge for Customer Success Managers is maintaining customer happiness without stifling..
All successful companies must eventually answer the same basic question: How do you establish new growth strategies and business opportunities..
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SCOTT BERKUN is well-known speaker and author on a variety of topics -- creativity, philosophy, culture, business and more. He's authored six..