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Three Modes of Creative Conversations: Webinar Recap

David Chin

in webinar, 2018

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Digital Service Blueprinting at Intuit - Interview with Erik Flowers

Digital Service Blueprinting at Intuit - Interview with Erik Flowers

We live in a service-based economy, yet most organizations fail to provide satisfying services. Good service design remains elusive for many..

Jim Kalbach

in erik flowers, interview,

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